Registration queries
How do I sign up?
Just head to our ticket page and pick the option which suits you best. Enter your details and payment (if applicable) then you're in!
I had a ticket for April's postponed event. What happened to my ticket?
We've transferred your ticket to this event. You can log in with your email address to access the talks.
What does my ticket include?
Log in to view the details of your ticket.
How do I view/edit my schedule?
When you're logged in you can easily add and remove talks from your schedule.
Watching the talks
How do I watch the talks during the event?
Log in with the email address you signed up with.
Find the talk you want to watch in the schedule and click on it to watch the talk.
The talk won't be visible until it starts. If you arrive on the talk page early you can see a countdown to the talk. The page should reload once the talk starts.
How do I add a comment to a talk?
Once a talk starts you'll see a comment box under the video.
We're using Disqus for comments. They have a great user guide which walks you through things like logging in, editing your user profile, adding comments and editing them.
How do I watch the replays?
You'll need one of our replay passes.
Once a talk has happened you'll be able to watch the talk back at any time from the talk page.
There will be a short delay while the recordings of the live sessions are processed before you can watch them.
Can I only watch the talks/replays I've added to my schedule?
No, you can watch any of the talks or replays (as long as you have the correct ticket type) even if you haven't added them to your schedule. Adding them to your schedule just helps you keep track of the sessions you want to watch. It also gives you handy email reminders to access them.
Question & answer sessions
How do I submit a question for a question & answer session?
You can submit questions during the question & answer sessions via our webinar platform.
You can also submit questions in advance for our question & answer sessions with our speakers (but not the Pitchbox panels).
Our Ask the Googlers sessions is pre-recorded so we can't put your questions to them sorry.
The Video Vault
The brightonSEO Video Vault contains allllllllll our online talks.
brightonSEO replay tickets include 6 months of access or you can sign up via the vault directly if you don't have a replay ticket.
We'll be adding our replay ticket-holders to the vault shortly.
Need something else?
You can contact us via our website or on Twitter.
Our code of conduct sets out the behaviour we expect from everyone involved in the event and how you can contact us with an issue.